JOB PERFORMANCE IS INFLUENCED BY LEADERSHIP STYLE AND JOB SATISFACTION FOR 3-STAR HOTEL EMPLOYEES IN CIPANAS
Abstract
This study uses 3 variables consisting of: 1 independent variable namely leadership style, 1 mediating variable namely job satisfaction and 1 dependent variable namely job performance which aims to analyze the effect of leadership style on job performance mediated by job satisfaction. The sample used in this study are employees who work in 3-star hotels in Cipanas. Sampling used a purposive method, through a survey using a questionnaire with a total of 243 respondents and the data analysis method in this study used the Structural Equation Model (SEM) with AMOS software version 24. The results of this study indicate that leadership style has a positive and significant effect on job satisfaction , job satisfaction has a positive and significant effect on job performance, and leadership style has a positive effect on job performance with job satisfaction as a mediating variable. If you look at the role of job satisfaction as a mediating variable, it sufficiently influences leadership style on job performance of employees in 3-star hotels. So the conclusion that can be put forward is high support for working conditions and challenges, including satisfaction which causes employees to work optimally in encouraging increased job performance. from employees so that leadership style has a significant effect on job performance with job satisfaction as a variable received by employees for 3-star Hotels in Cipanas.
References
Ajaganandam, A., Anbazhagan, A., Soundar Rajan, ; L J, & Ravichandran, ; A. (2013). WORK STRESS OF HOTEL INDUSTRY EMPLOYEES IN PUDUCHERRY A Case Study on Perception Model of Human Resource Management Practices of Karnataka State Road Transport Corporation (With Reference to Bangalore Region) View project WORK STRESS OF HOTEL INDUSTRY EMPLOYEES IN PUDUCHERRY. In Asia Pacific Journal of Marketing & Management Review (Vol. 2, Issue 5). https://www.researchgate.net/publication/267137853
Al-Ahmadi, H. (2009). Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia. International Journal of Health Care Quality Assurance, 22(1), 40–54. https://doi.org/10.1108/09526860910927943
B. Yntig, N. (2020). HEALTH CARE SYSTEM ANALYSIS THROUGH WORK PERFORMANCE PREDICTIONS. The Malaysian Journal of Nursing, 12(1), 106–112. https://doi.org/10.31674/mjn.2020.v12i01.013
Bass, B. M. (1990). From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, 18(3), 19–31. https://doi.org/10.1016/0090-2616(90)90061-S
Chiu, W., Won, D., & Bae, J. sup. (2020). Internal marketing, organizational commitment, and job performance in sport and leisure services. Sport, Business and Management: An International Journal, 10(2), 105–123. https://doi.org/10.1108/SBM-09-2018-0066
Habanik, J., Martosova, A., & Letkova, N. (2020). The impact of managerial decision-making on employee motivation in manufacturing companies. Journal of Competitiveness, 12(2), 38–50. https://doi.org/10.7441/joc.2020.02.03
Harris, M. N., Tang, K. K., Tseng, Y.-P., & Tang, K.-K. (2003). Employee Turnover: Less is Not Necessarily More? *.
Ir Hi MYusuf Sulfarano Barusman, P., Andala Rama Putra Barusman, M., Penanggung Jawab Iskandar A, Mae. A., & Ketua Penyunting Sapmaya Wulan, M. (2015). Fakultas Ekonomi UBL) Dr. Anna Wulandari.
Kazak, A. N., Lukyanova, Y. Y., & Shamayeva, N. (2019). Internet demand marketing analysis for Black sea resorts’ touristy services. IOP Conference Series: Earth and Environmental Science, 315(3). https://doi.org/10.1088/1755-1315/315/3/032001
Kumala (2018). Pengaruh Gaya Kepemimpinan Terhadap Prestasi Kerja Pegawai Pada Dinas Arsip Dan Perpustakaan Daerah Kabupaten Bogor. (Vol II, No. 1).
Liden, R. C., Wayne, S. J., & Stilwell, D. (1993). A Longitudinal Study on the Early Development of Leader-Member Exchanges. Journal of Applied Psychology, 78(4), 662–674. https://doi.org/10.1037/0021-9010.78.4.662
Lyubomirsky, S., King, L., & Diener, E. (2005). The benefits of frequent positive affect: Does happiness lead to success? Psychological Bulletin, 131(6), 803–855. https://doi.org/10.1037/0033-2909.131.6.803
Manaroinsong, H. P., Dotulong, L. O., Taroreh, R. N., & Ekonomi dan Bisnis Jurusan Manajemen, F. (2017). EFFECT OF STYLES OF LEADERSHIP, COMMUNICATION, AND EMPLOYEES WORK ON EMPLOYEE PERFORMANCE AT PT. SINAR GALESONG PRIMA MANADO. Kom…… 399 Jurnal EMBA, 5(2), 399–408.
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085
Puni, A., Mohammed, I., & Asamoah, E. (2018). Transformational leadership and job satisfaction: the moderating effect of contingent reward. Leadership and Organization Development Journal, 39(4), 522–537. https://doi.org/10.1108/LODJ-11-2017-0358
Salim, U., & Setiawan, M. (2013). Implications of Organizational Culture and Leadership Styles The Effects on Job Satisfaction and Organizational Performance Of Police Sector In Bandung, Cimahi, Garut-West Java (Vol. 7, Issue 5). www.iosrjournals.orgwww.iosrjournals.org
Sari, F., Ketut, I., Sudiarditha, R., & Susita, D. (2021). The International Journal of Social Sciences World Organizational Culture and Leadership Style on Employee Performance: Its Effect through Job Satisfaction. https://doi.org/10.5281/zenodo.5173573
Surekha, R., & Singh, V. (2016). Employee Empowerment and Job Satisfaction: An Empirical study in IT Industry. IOSR Journal of Humanities And Social Science (IOSR-JHSS, 21(10), 23–29. https://doi.org/10.9790/0837-2110122329
Sufiana, H.Y., & Beni, S., 2020. Analisis Kinerja Keuangan Pada Credit Union Bonaventura Tempat Pelayanan Ledo. Business, Economics and Entrepreneurship. 2(1). 10-14.
Beni, S., 2021. Kesejahteraan Masyarakat dan Pertumbuhan Ekonomi di Perbatasan Jagoi Babang Kalimantan Barat Melalui Pemberdayaan. Inovasi Pembangunan: Jurnal Kelitbangan. 9(2). 125-125.
Indana, F.T., & Beni,S. 2021. Business, Strategi pemasaran sayuran hidroponik shanti bhuana. Business Economics and Entrepreneurship. 3(2). 86-92.
Lenti, M., Beni, S., Sadewo, Y.D., & Usman. 2020. Strategi Diferensiasi Produk Line Untuk Menarik Minat Konsumen. Business Economics and Entrepreneurship. 2(2). 9-19.
Copyright (c) 2023 Anna Tamara
This work is licensed under a Creative Commons Attribution 4.0 International License.